Schedule

Arrival & Hotel Check-in

Welcome Reception

Continental Breakfast and Networking Activities

Morning Roundtable: Technology Summit Advisory Panel

Leveraging Your Data Warehouse: Business Intelligence, Predictive Analytics, Data Visualization

Scalable Coverage Models: Using a Digital Approach to Reach High Volume Members

Lunch and Network Activities

Metrics That Matter: Defining Goals, KPIs and Your Measurement System for Customer Success

Afternoon Networking

Afternoon Keynote: Increase Retention with Dr. Paul Bedford

Closing Remarks

Evening Reception and Dinner

Monument Run

Continental Breakfast and Networking Activities

Improv to Improve - Working through the Member Journey with Club OS + Listen360

Education Seminar

Extending Your Reach and Influencing Your Members Outside of You Four Walls

Afternoon Keynote- Speaker pending confirmation

Lunch and networking activities

Closing Remarks