About This Event

The customer experience has changed drastically from where it was last year. As members return to fitness facilities, operators have started to ask, how can they build end-to-end transactional experiences that users will find comfortable and safe? In this panel, learn how a diverse group of companies are re-mapping the customer experience, with remarkably similar priorities, including delivering services where members want to spend, building out digital solutions so that consumers can stay connected, and embracing a frictionless experience.  

December 9, 2020
11:30 am
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