Metrics That Matter: Defining Goals, KPIs and Your Measurement System for Customer Success

About This Event

Starting with the outcome you want to produce doesnot have to be a daunting task. Join this session to take the complexity out ofdefining your goals and measurement system for member Success.  Usage is the most obvious but what are themetrics you should care about, measure, monitor and leverage and why do theymatter

November 4, 2021
1:30 pm
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$499

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